Krystal Gift Card Balance

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A: For issues with any Krystal gift card purchased at a Krystal restaurant, please contact our customer support team, by filling out this form with your gift card number, and they will be happy to check the balance on your Krystal gift card or help solve any other gift card related issues for you.

Use of this Gift Card issued by The Krystal Company (the Gift Card") constitutes acceptance of the following terms: Treat this Gift Card as cash as it cannot be replaced if lost, stolen or damaged! The Gift Card has no value until activated. Gift Card must be presented at time of purchase for use only towards the cost of purchase at participating Krystal restaurants. No expiration date. The purchase amount will be deducted from the card amount until there is a zero balance. If your purchase exceeds the available balance, you must pay the difference at the time of purchase. Except where required by law, the Gift Card is not redeemable for cash, returnable or usable to purchase additional gift cards or online merchandise. This Gift Card is transferable and additional value may be added at any time. For Gift Card balance inquiries or restaurant locations, please visit us at www.krystal.com. The Krystal name, logo and related marks are registered trademarks of The Krystal Company.