Fannie May Gifts Gift Card Balance

To view your eGift Card balance, follow the instructions below your eGift Card, on the page linked from the email message which notified you of your gift or call # 1-800-242-5353 for a verbal balance.

• Phone: Look for a customer service number provided on the back of the gift card or on the issuer's website. Call the number and follow the automated prompts to check the balance. You may need to enter the gift card number and other required details during the call. +1-800-242-5353
• In-store: Take the gift card to a physical store location of the retailer or restaurant that issued the gift card. Approach a store associate or cashier and request assistance in checking the balance. They can usually scan or manually input the gift card number to provide the current balance.
• Mobile app: If the gift card issuer has a mobile app, download and install it on your smartphone or tablet. Sign in or create an account, and then add your gift card to the app. The app should display the available balance.
• Receipt: If you made a recent purchase using the gift card, check the receipt. Some receipts display the remaining balance after each transaction.