E-vouchers are now availableThese work in a similar way to resident e-permits and can be used immediately. Unlike scratchcard vouchers, you don’t have to wait for them to be delivered.Vouchers can be bought by residents who live in parking zones. You don’t need to own a car to buy vouchers.You can choose either e-vouchers (use immediately) or scratchcard vouchers, which will normally be delivered within 7 working days.We offer:books of 20 x two-hour vouchersbooks of 5 x one-day vouchersEach household can purchase a maximum of 40 books per calendar year (Jan to Dec).Visitor parking on estatesOn-street vouchers are not valid on estates. If you live on an estate, you need to apply for estate parking visitor vouchers.Apply for visitor vouchersKeys points to know before you applyvisitor vouchers are only available for purchase by residentsif you are the holder of a valid blue badge or aged 60 and over, you are entitled to a 50% discount on the first two books bought per month. This discount is also available to parents of children with disabilities residing at the property on presentation of a disability award notification letterresidents on housing estates can purchase on-street vouchers, to park outside the housing estate. To park inside the estate you can apply for estate parking visitor vouchersvouchers may only be used for passenger or goods vehicles, the overall height must not exceed 2.27m (7’5”), the length must not exceed 5.25m (17’3”) and the unladen weight must not exceed 3,500kg (7,716lb)you will not be eligible to purchase vouchers if you have outstanding unpaid parking fineswe reserve the right to withdraw the sale of visitor vouchers in the event of fraudulent usevisitor vouchers don’t guarantee a parking spaceView full terms and conditions.Before you startYou’ll need:a personal email addressa debit or credit cardYou may also be asked to provide a proof of residency if we can’t confirm your residency automatically. We’ll accept scanned copies or photos of supporting documentsApply nowWhat happens after you apply?if you’ve purchased e-vouchers you can use them immediatelyif you’ve purchased scratchcard vouchers we’ll deliver your vouchers within 7 working daysif your application isn’t successful, we’ll contact you to explain why or what you need to do to help us process itRead the terms and conditions below before you start using your vouchers.Price listTerms and conditionsHow and where to use your e-vouchersif you are using e-vouchers there is no need to display anything in the vehicle as officers check the number plate to determine if a valid voucher is in placeyour e-vouchers are kept in an e-wallet within your permit account, your e-voucher balance can be viewed in the ‘my e-voucher’ tab of your permit accounte-vouchers can be activated either by yourself or you can send the e-vouchers to your visitor for them to activate themselves. E-vouchers can be activated immediately or scheduled to start at a later time or datesingle e-vouchers or multiple e-vouchers can be used in one sessionany unused or unactivated e-vouchers will be returned to your e-wallet at the end of the nominated day. If an active multiple voucher booking session is cancelled whilst it is active, any unused e-vouchers will be credited back to your accountthe zone allocated to your e-voucher must match the zone in which the vehicle is parkedvisitor e-vouchers can be used in resident bays, shared use bays or permit holder baysvehicles must be parked correctly within the markings of the bay or spacevisitor e-vouchers do not guarantee a parking space.How and where to use your scratchcard visitor vouchersthe scratchcard voucher must be clearly displayed in the front passenger side of your windscreen, with its details clearly visible from outside of the vehiclefor all day vouchers you must scratch out the correct month and date, for 2-hour vouchers you must also scratch out the hours and minutes to cover the period the vehicle is parked for. On both types of scratchcard the vehicle registration mark must be written in the space provided to avoid being issued with a PCNthe parking zone displayed on the scratchcard voucher must match the zone in which the vehicle is parkedscratchcard visitor vouchers can be used in resident bays, shared use bays or permit holder baysvisitor vouchers are non-transferable and can not be used in any other vehiclevehicles must be parked correctly within the markings of the bay or spacevisitor vouchers do not guarantee a parking spacethe hours of parking controls are located on sign plates adjacent to the baysWhat restrictions apply to visitor vouchers?visitor vouchers are not valid in business permit bays, estate resident bays, disabled parking bays, pay and display bays, motorcycle bays, personalised permit bays (allocated to a single disabled driver that has passed a set criteria), single or double yellow lines, doctor’s bays, car club bays or car parksvisitor vouchers are not valid on housing estates. Estates specific vouchers are availablevisitor vouchers are not valid in suspended baysparking in these locations may result in a penalty charge notice being issued and/or the vehicle may be relocated or removedSupporting documentsYou may need to submit one form of evidence from the list below, to complete your application.Scanned copies and clear photographs will be accepted.driving licencecouncil tax statementutility bill dated in last 3 monthssigned tenancy agreementbank statement (current or savings account) dated in last 3 monthssolicitor’s letter confirming completion (new residents only)legally drawn letter from landlord or estate agent valid for the full life of the permitrent book from council or housing trustLost / damaged / stolen voucherswe do not replace lost, damaged or stolen visitor vouchersVouchers are non-refundablewe do not refund visitor vouchersChange of addressif you change your address, we do not transfer or refund your old vouchers, you will need to use them before you movePreventing fraudvouchers must not be resoldif your voucher is cancelled because of fraud or misuse then you will not be eligible for a refundvouchers remain the property of the Council and we reserve the right to withdraw any voucher without giving prior notice or reason, and your vehicle may be issued with a penalty charge notice or removedthe Council will seek to prosecute instances of fraud or attempted fraudApply by postYou can’t apply for e-vouchers by post.To apply for scratchcard vouchers print and complete the visitor vouchers application form and return it to us:for a new application, include your supporting documents for proof of addressallow at least 10 working days for your vouchers to be processedWe only accept a cheque or postal order, so please do not send cash by post.Page updated on: 17 March 2022