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Microsoft gift cards terms and conditions

Windows Gift Card. Buy apps, games, movies, music, TV shows and more on Windows and Xbox. Works with Windows 10 PC''s, tablets and phones, Windows 8.1, Windows phone 8, Xbox One and Xbox 360 (Xbox Live required). Not redeemable on earlier versions.

Music: only for purchase of tracks, albums and music pass on Windows 10 and Windows 8.1 PC''s and tablets, or music pass on Xbox One (Xbox Live required)

Microsoft gift cards terms and conditions

Once redeemed to your Microsoft account in New Zealand, the full code value will be applied and may be used for eligible purchases (exclusions apply) made directly at select Microsoft digital stores. Eligible purchases and prices vary by region, device and over time. Geography limitation, country and balance restrictions, taxes, and Internet connection fees may apply. Paid subscriptions required for some content. You must be 13+. Except as required by law, codes cannot be redeemed or exchanged for cash and are not reloadable or refundable. To create a new Microsoft account or to read full terms and conditions (which may change without notice), go to microsoft.com/cardterms. Void where prohibited or restricted by law. Cards and codes issued by and ©/™/® Microsoft Corp, a Washington Corporation, and/or its affiliates.

This Agreement between you and Microsoft Corporation (or, based on where you live, one of its affiliates) ("we," "us," "our," or "Microsoft") describes how you can redeem a gift card to your Microsoft account and make purchases using that gift card at participating stores owned by us (collectively "Participating Stores"), including but not limited to Microsoft Store online, Microsoft Store on Windows 10, Xbox One, and Xbox 360 (Xbox Live required), using your Microsoft account. When we use the term "gift card", we mean any physical or digital stored value card or voucher that’s redeemed to your Microsoft account and can be used to buy Products at Participating Stores. Unless you are in the European Economic Area (EEA) the gift card balance is issued and managed by Microsoft Corporation, a Washington Corporation, and/or its affiliates. If you are in the EEA, the gift card balance is issued and managed by Microsoft Ireland Operations Limited.
1.2 How do I accept this Agreement? You accept this Agreement when you purchase a gift card , redeem a gift card to your Microsoft account, or use money stored in your Microsoft account to make purchases at Participating Stores.
2.1 Do I need a Microsoft account? Yes. To make purchases at Participating Stores, you must have an active Microsoft account. You can redeem gift cards to your Microsoft account, view your current account balance and any expiration dates associated with promotional balance in your account, or update your personal information.
2.2 How do I add money to my Microsoft account?
You can add money to your Microsoft account by logging into your Microsoft account and redeeming a relevant gift card and/or code . We call this "redeeming your gift card." When redeemed, the full value that the card is associated with will be added to your Microsoft account. Additional terms and conditions may also accompany the gift card. Except as required by applicable law, gift cards can''t be redeemed or exchanged for cash and aren''t reloadable. If you live in an EU country where local law provides a "cooling-off period," you may return non-redeemed gift cards for a full refund within 14 days of purchasing the gift card. However, once redeemed, you acknowledge that no refund will be made. If you purchase a gift card from a third party that is not Microsoft, then that third party''s return policies apply. Microsoft isn''t responsible if your gift card is lost, stolen, misplaced, or used without your permission.
You may not use your account balance for certain in-app subscriptions or purchases or to obtain cash or cash substitutes (e.g., gift certificates), except where required by law. Each Participating Store may impose additional purchase restrictions or exclusions. Microsoft doesn''t issue refunds for Products purchased from Participating Stores , except where required by law. If we accept a return (including if we do so on behalf of a third party whose Products you have purchased), we will credit your Microsoft account with the same amount of money that was used to purchase the returned Products.
Your ability to redeem a Microsoft gift card to your Microsoft account and use that money at Participating Stores may require certain hardware or software specifications, including Internet access service (connect time charges may apply).
Your ability to redeem a gift card or receive refunds to your Microsoft account, use that money to make purchases at Participating Stores, or to purchase and send a gift card may be subject to additional restrictions as determined by Microsoft from time to time in its sole discretion. For further information about these additional account balance restrictions, see Limits on the money in your Microsoft account.
If you violate the terms of this Agreement, we may take any action against you that we deem appropriate, including suspending or terminating access to your Microsoft account or any balance in your account, or your right to purchase or redeem gift cards or to purchase Products. During a suspension, you won''t lose the money in your account, except for any promotional value that may expire during the suspension period. We won''t credit your Microsoft account for any promotional value that expires during the suspension period for any reason.
If we close your Microsoft account, we will refund to you any remaining balance to the extent required by law. However, we won''t refund any promotional balance. If you have a gift card that you have not redeemed, you will not be able to use that gift card to redeem to your Microsoft account and we will not refund to you the cost of that gift card. These rules are subject to certain additional conditions that Microsoft may impose from time to time.
For any questions or disputes regarding your gift card purchases, access and use of your account balance, issues with Products purchased using your account balance, or to report the unauthorized use of your account balance, please contact Microsoft Customer Support.