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Bali Heath Lounge | Awarding Winning Day Spa In Manchester

A place of relaxation dedicated to physical and mental well-being. Run by experts for you to help you live a healthier lifestyle with less stress, more relaxation and lasting wellness.Proudly established in 2011

BALI Spa Gift Vouchers | Bali Heath Lounge

What is a Bali Health Lounge Gift Voucher?A Bali Health Lounge Gift Voucher is a prepaid monetary amount that can be used against any treatment/package from our menu or Elemis products. Gift Vouchers can also be a specific prepaid treatment from the menu and can be used any day, 7 days a week (unless otherwise stated). How do I purchase a Bali Health Lounge gift voucher?Gift vouchers can be purchased online by visiting www.balihealthlounge.com/spagiftvouchers. Alternatively you can purchase vouchers in store. Can I purchase a voucher for a specific treatment or package? Bali Health Lounge gift vouchers can be purchased for any treatment or package from our menu, to do this simply find the treatment you would like to buy on the website and select the “gift voucher” option. This will redirect you to our web-shop where you can complete your purchase. Can I purchase a voucher for a specific value? Bali Health Lounge gift vouchers can be purchased for the value of £50, £100 or £200.My voucher is for a specific treatment but I would like to change this, is this possible? Of course, if you would like to have an alternative treatment to that stated on your voucher we can allow you to redeem the monetary value of the voucher against any alternative treatment. For example; if you have a gift voucher for a Deep Tissue Massage-60mins but would like to change this, you will have the monetary value of £65.00 to use.How long is the gift voucher valid for? Bali Health Lounge Gift Vouchers are valid for one year from the date of purchase. Can I get a refund on my gift voucher?Bali Health Lounge gift vouchers are non-refundable. If you are unable to use your gift voucher they are transferrable and can be given to a friend or family member to use instead of yourself.Can I part redeem my voucher?If you have not used the entire balance of your gift voucher, the remaining balance can be added to your account to be used at a later time. The remaining balance will have the expiry date of your original voucher.My voucher has expired, can I still redeem it?If your Bali Health Lounge Gift Voucher has expired, please contact our host team on 01618502288 who will be happy to advise you on what to do. I’ve ordered my Bali Health Lounge gift voucher online, how long will it take to arrive?If you have chosen to have your gift voucher posted to you, this will be sent via Royal Mail First Class recorded post which will usually take 1-2 working days to arrive. This time may differ slightly during busier times of the year such as Christmas, Valentines Day and weekends. I need my voucher same day, what can I do? If you need your voucher to sent to you same day, you can select to have your voucher sent to you via email as a PDF when purchasing it online. The voucher will then be processed by our host team and sent to you as soon as possible. Please note that email vouchers will only be processed during opening hours. How do I book using my gift voucher?To book using your gift voucher, simply give our hosts a call on 01618502288 to arrange a suitable date and time. Your gift voucher number will be required at the time of booking to secure your appointment on our system. Your gift voucher will then be used as a deposit for your booking. What if I need to cancel my gift voucher appointment?To cancel an appointment simply give our host team a call on 01618502288. Bali Health Lounge requires 48 hours notice for any booking cancellations. For any cancellations made with less than 48 hours notice, the booking will be subject to a 50% cancellation fee. This cancellation fee will be deducted from your gift voucher value. My voucher hasn’t arrived in time, what can I do?If you have chosen to have your voucher posted to you but it hasn’t arrived on time, don’t worry! You can give our host team a call on 01618502288 who will be happy to send out an alternative voucher via email as a PDF document. Please note that the original voucher will be voided and will no longer hold any value.I’ve been given a gift voucher which I am unable to use, can I give it to a friend?Bali Health Lounge gift vouchers are transferrable and can be given to a friend or family member to use. I’ve lost my gift voucher, what can I do?If you have lost your gift voucher, you can give our host team a call on 01618502288. Lost gift vouchers can usually be traced on our system by giving us your name, the name of the person who purchased the voucher for you and the online order number (if applicable). Please note that although our hosts will try their very best to locate your missing voucher code, this is sometimes not always possible and we cannot guarantee that the voucher will be found.