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Massage Essentials – Remedial and Sports Massage

Cancellation PolicyWe understand that unanticipated events happen occasionally in everyone’s life.  In our desire to be effective and fair to all clients, the following policies are honored:24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged 50% of your appointment fee.  If you give less than 3 hours notice  you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.No-showsAnyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” Therefore they will be charged for their “missed” appointment.Late ArrivalsIf you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

Gift Vouchers – Massage Essentials

Massage Gift VouchersNot sure what to get for family, friend or a work colleague?  Then why not purchase a gift voucher!Vouchers are available for any standard rate or package deal.Please note that vouchers:must be brought to the appointment or the number quoted when booking; andcan not be redeemed for cash

Not sure what to get for family, friend or a work colleague?  Then why not purchase a gift voucher!